Shipping Fees:

We're delighted to offer complimentary shipping on all orders within India.

Estimated Arrival:

We commit to dispatch all orders within 96 business hours or the production timeframe for personalized items. The estimated delivery window varies per product, ranging from next-day arrival to a maximum of 14 business days post-dispatch.

Please anticipate a possible extension of 10-12* days for delivery during peak sale periods.

Order Confirmation:

Upon successfully placing your order, you will promptly receive detailed confirmations via email and SMS:

• Email confirmation of your order
• SMS notification confirming your order 

Cancellation Process:

To cancel your order, reach out to us via WhatsApp at +91 9896530096 or email us at info@kevaliving.com. 

You can cancel your order within 48 hours of placing it, subject to the goods being in their original state. The refund will be processed and credited to your account within 5 working days..

Transparent Pricing:

Our listed prices remain transparent, including shipping fees and taxes, excluding duties.

Shipping Calculations:

Shipping costs are calculated based on the overall weight of your order and differ for domestic and international deliveries. For instances of non-delivery due to user errors (e.g., inaccurate name, address, or contact number), any re-delivery costs will be the user's responsibility.

Customs Duties, Taxes, and Additional Charges:

Customers are accountable for any customs duties or taxes related to international shipping. Keva Living does not cover Duties or Taxes for international shipments. Additionally, any extra delivery charges resulting from alterations to the delivery address post-dispatch are the customer's responsibility.

Additional Information:

• In case of non-delivery due to user errors, extra costs for re-delivery will be incurred.
• The shipment/delivery timeframe initiates from the day of payment confirmation.
• Keva Living is not responsible for delays or non-delivery arising from factors beyond our control, such as floods, fires, wars, acts of God, or other unforeseen circumstances.
• Customers must furnish accurate information to prevent delays or loss of merchandise. Keva Living reserves the right to verify and validate user details, with the discretion to reject registrations if information is found to be untrue, wholly or partially.